Any manufacturer defects will be solved by our 90-day warranty.

Please inspect and test all products upon receipt.


What is covered by our Warranty?

- LED screen issues

- Charging port issues

- Battery issues (turning off when firing, etc)

- Unit auto firing.

- Chip malfunctions

What is not covered by our warranty?

- Unfortunately, consumables are always a final sale (e-juice, coils, tanks, accessories, drip tips, replacement parts, rebuildable supplies, etc).

- Failure or damage caused due to improper use or unauthorized repair.

- Failure or damage as a result of excessive force such as dropping or abuse.

- Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)

- Damage or failure caused by improper use. This includes water damage, juice spillage, and fire damage.

- Leaky tanks are not covered under a warranty.

- Loss or damage due to missing components.

- Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush).

- Damage to the finish (cosmetic issues), or scratches from a brushed finish.

- Rattling or sticky buttons.

- Modifying a product in any way automatically voids the warranty.

- Defects are caused by normal wear and tear or otherwise due to the normal aging of the product.

- Items outside of our warranty period.